The Rapport blog
Medical Device Sales Training: What Product Knowledge Alone Won't Teach Your Reps
Product knowledge gets reps in the game. A 10-year med device sales leader explains what medical device sales training misses, and how AI role-play builds field-ready judgment.
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Sales Soft Skills Training: Programs That Actually Work
Sales soft skills training builds the human side of selling: empathy, communication, negotiation, and trust. Product knowledge gets your team in the door. Soft skills close the deal. This guide shows what effective programs include and how to choose one.
Here is the number that should get your attention. An MIT Sloan study (opens in new tab) found that soft skills training returned roughly 250 percent on investment within eight months. Yet most sales teams still spend their training budget on product decks. The reps who practice real conversations win more deals, keep more customers, and stay longer. Here is how to build it.
How to use avatars for employee training (without losing that human touch)
The fear with AI-led training is that it feels cold and scripted. Interactive avatars work best when they add reps and realism without replacing the human coaching around them, and here's how to strike that balance.
How AI-powered avatars deliver 7x impact and 90% engagement
Not all AI in corporate training is created equal, and most of it still just delivers content. Here's how AI avatars work more like a flight simulator for soft skills, giving teams a safe place to rehearse real conversations and measure what improves.
How digital avatars enhance virtual training experiences
Virtual training has moved on from the stiff talking-head videos nobody remembers. Digital avatars are making onboarding, compliance, and soft skills genuinely watchable, and our survey found employees are far more open to learning from them than you would expect.
Rapport is SCORM compliant: Connect training directly to your LMS
New training tools usually mean new logins, new workflows, and new friction. With SCORM 1.2 support, Rapport launches straight from your existing LMS, so learners get realistic role play without ever leaving the platform they already know.
8 communication role play scenarios for your L&D program
Written for L&D, sales enablement, and customer success leads who are tired of training that doesn't stick. Eight ready-to-run scenarios covering the conversations teams genuinely dread, plus what good looks like in each.
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How AI Is Advancing Clinical Skills Training in Higher Education
Clinical students need to rehearse difficult patient conversations long before they meet a real patient, and there are never enough standardized patients to go round. How AI-driven practice is helping universities close that gap.
AI Roleplay vs. Manager Roleplay: When to Use Which
Somewhere in your buying committee, someone is asking the fair question: “Why do we need AI roleplay when managers already run roleplays?” It deserves a fair answer, not a strawman.
7 Best Hyperbound Alternatives for AI Roleplay Training in 2026
Hyperbound earned its spot in AI sales training. Its voice bots let reps practice cold calls and discovery before dialing real buyers, and it now scores real calls too. But voice-first practice is not the whole picture.
Depending on what you need, an alternative may fit better. Maybe that's visual realism your reps can see, use cases beyond the sales floor, or a platform your L&D team can run company-wide. Here are the seven strongest Hyperbound alternatives, compared honestly.